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Freelance Loyalty and Membership Strategist via Major Players

Location: UK:London Skills: loyalty,membership Posted: February 11, 2026 Note: This role is via a recruiter

I’m looking for someone who loves the strategy behind loyalty.

This role is all about building and shaping omnichannel membership journeys, bringing big ideas to life through always-on activity, connected customer experiences, and smart planning across channels:

• Loyalty & membership strategy • Personalisation, CRM & digital touchpoints • Audience insight, comms planning & media thinking • Joining the dots across marketing & channel teams

If you’ve got experience in retail / shopper / commerce planning and get a kick out of turning insight into meaningful engagement, this one’s worth a look.

📅ASAP start for approx. 4 months initially 📍Must be able to be office based in London 1-2 days pw

→ Apply via Recruiter

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